Improving Patient Experience ‘Seeing the person in the patient’

The Isle of Wight NHS Trust is committed to ensure that our services are developed and improved as a direct result of the patients’ experience, involvement and input; and that the patient is always our first priority. We know that involving patients in the decisions about their care and treatment improves the patient experience which is why the Isle of Wight NHS Trust puts the patient  at the heart of everything we do.  

Patient / Carer Feedback

We value your feedback, if you have been a patient in St Mary’s Hospital in the last week and have not provided feedback, please help us to improve our services by completing the Friends and Family Test question.  

If you are interested in other forms of feedback please click the links below for further information:

General Feedback Form https://www.iow.nhs.uk/getting-involved/help-us-improve/feedback-form/feedback-form.htm

Ambulance Service Feedback Form : https://www.iow.nhs.uk/our-services/acute-care-services/ambulance/Ambulance-Service-Feedback.htm

Patient Advice and Liaison Service (PALS) https://www.iow.nhs.uk/getting-involved/help-us-improve/PALS.htm

Complaints https://www.iow.nhs.uk/Homepage/complaints-form.htm

If you would like the opportunity to participate in the NHS IW please click below for further information :

https://www.iow.nhs.uk/getting-involved/Patient-Participation/patient-participation.htm